A credential for the people who do this work seriously.
The EX Institute accredits practitioners across three tiers — Associate, Certified and Master. Each tier is earned on demonstrated practice, not on seat time.
If you design, run or lead employee listening programmes, you've probably noticed there isn't a credential that matches the work. Surveys-vendor certifications stop at how to use the product. HR generalist credentials stop at the strategy. Coaching credentials are built for a different conversation.
The Employee Experience Professional credential is built for the discipline as it is actually practised — instrument design and fielding, statistical and qualitative analysis, sensemaking, integration with strategy and organisation development, the ethics of listening, and the discipline of action.
You demonstrate competence by doing the work. Most candidates use pindrop as their practice platform; the credential is yours, not the platform's.
Three pathways
AEXP — Associate. For practitioners new to EX listening. Run a single listening campaign end-to-end.
CEXP — Certified. The flagship credential. Design, lead and integrate a complete listening programme at organisational level.
MEXP — Master. For senior practitioners shaping the field. Multiple programmes, supervised mentoring, a contribution to the discipline.
What you get
A credential held by the EX Institute. Public listing on the ex.expert register. The right to use the post-nominal (AEXP, CEXP or MEXP) for as long as your credential is current. Continuing membership benefits — quarterly bulletin, Faculty events, peer cohort access.